From the My Account page, you will see a button to Manage Your Coaching Subscription.
If you are already logged in, the button will display your email address.
If you are logged out, it will display "My Account."
After clicking the button, a Login window will appear on screen. Enter the email address and password you provided when you set up your account. If you don't remember your password, click the "I forgot my password" link beneath the password field.
Click "Log In" to reach your My Orders page.
Here you can see your previous orders. Click on an order number to open the Order Details view. Please note that past orders cannot be edited.
From the My Orders page, you can also Manage your Subscriptions using the link just above your invoice list:
On the My Subscriptions page, you will see a list of your current and past subscriptions. Those that are no longer active will display "CANCELED" or "PAUSED" next to the subscription name.
Click on the subscription you want to modify.
This will display all the order information relevant to your subscription, including a list of the associated invoice activity.
On an active subscription, use the "Cancel" or "Pause" buttons to update your subscription status. Note that Canceling a subscription cannot be undone (you will have to place a new order). If you think you may want to restart the subscription again in the future, we recommend you pause the subscription instead.
You will need to confirm the change to your subscription by clicking "Yes."
A paused subscription will display a button to "Resume."
You will also need to click "Yes" to confirm if you resume a paused subscription.
To update your billing address or credit card information, click the email address displayed at the top of each account page. This will take you to the Profile page.
Here you can update your contact information.
To update your payment card, scroll to the bottom just above the Save button where it displays the last four digits and expiration date of your current card, and select "Click here to update it."
A credit card field will appear to allow you to enter a new card. It requires the card number, expiration date, security code, and zip code.
Click the Save button to update your information. Make sure you delete your old card information, or that card will continue to be billed.
If you need to update your email address, please use our contact form to let us know your old email address and what you want it changed to. We will make the change for you as soon as we can, and you will be able to log in using your new email and your existing password.
Whether part of a limited time group or continuing month-to-month coaching, our coaching clients have great things to say about their coaching experiences!
Thank you so much for this class. After following keto groups for two years I thought I knew it all. Boy was I wrong! I am totally off of sweeteners, I learned how to intermittently fast properly, that carbs are more than just grains and sugars, that veggies are not necessary, how salt and magnesium are so important, and mostly being in a space of like-minded people! There is so much more that I can’t list them all. Thank you ladies Mary Roberts and Katrina Harris for taking the time and really caring about helping others get healthy. I will miss seeing you every week.
Lisa was very caring and understanding. She always tried to explain things carefully and give me reasons behind her suggestions. She was very patient and understanding when I didn’t or couldn’t keep up with everything.
She answered my questions and was always willing to make suggestions and listen to what I was telling her about what was going on with life and with my keto journey.
I would definitely recommend this company. I found the site to be very professional, and the expectations for clients to be very clear.
I would recommend coaching to anyone wanting to get Keto "down pat." I met with Linda via the computer once a week and she helped answer my questions; suggested resources such as websites, books and recipes; helped with macros; provided much needed support and so much more.
I knew that I personally needed accountability and by having once a week meetings, she held me to that while I adjusted to the changes in my life due to Keto.
My only regret is that I didn't start the coaching program on day 1. I did start at about week 3, and it has made a huge difference for me. Not only is the coach amazing, but the other ladies in my group have become like family. We share our successes and struggles. We all have similar goals, but coming at it from different backgrounds and different challenges and it helps to hear different perspectives and learn from each other, and cheer each other on. Group coaching is the best investment I have made in myself.
I came to coaching after being Zero Carb for close to 2 years (which I began to heal a brain injury.) I am well versed in nutrition but something was amiss with my body and my ability to lose weight. Hiring Mary was my missing link. Mary was able to break down what I was doing correctly and what needed to change in order to reach my goals. Not only was she supportive with my ketogenic diet, she went above and beyond researching alternative ideas in order to help my healing. The knowledge sharing with this program is invaluable whether you are on track, stuck or simply questioning how you are doing. It’s worth every penny.