Coaches do not diagnose or treat illnesses, diseases, prescribe medications, give medical advice, or perform functions of a medical professional. Always consult your doctor for medical issues or concerns.
You will receive an introductory email from your coach, with instructions for your chosen service, within 24 hours of your initial sign up. If you have not received a response in 24 hours, please check your SPAM folder first. If your coach's email did not inadvertently go to SPAM, please contact us using the Contact Form.
Appointments are coordinated directly with your coach.
1-on-1 session may last up to an hour, once a week. Full group sessions (of 4 members) may last up to an hour once a week. Smaller groups may have shorter sessions, depending on how many participants are in the group.
For 1-on-1 clients who give 24-hours notice, sessions may be rescheduled/made up.
Missed group sessions may not be made up unless your coach has an open space at another group time. Make sure your schedule is compatible with that of your chosen coach.
For 1-on-1 and group sessions missed, any questions or concerns may be addressed via email.
1-on-1 and group coaching calls are done through video chat or phone call, depending on your coach. Your coach will email you a call log in shortly before your scheduled time. You can join the call either through your computer or a mobile app.
Make sure that if you are working from a computer that it is enabled with a working microphone.
In group sessions, there will be up to three other clients on the call. Everyone will have individual time to discuss their current situations and voice any questions, concerns, and/or victories.
That depends on you. Keep in mind, coaches are to provide support, accountability, encouragement, offer new ideas/tweaks/changes for both food and behaviors. We want to see you reach your goals, but we cannot do the work for you. We need you to be serious and committed to change. This process is all about you. The hard parts are up to you.
Your coach is not a medical professional.
Any advice or information presented in coaching sessions, whether through an online meeting or through email, should not be considered medical advice or treatment. Always consult with your primary care physician.
Your coach will promote a true ketogenic way of eating, as advised by the foremost medical and research experts in the field.
If you change your mind about coaching services, you can cancel and your service will cease at the end of your current billing cycle. Paid coaching services are non refundable.
One-on-One Coaching is set up as a subscription service, and will automatically renew every 30 days until you cancel.
If you need to change the type of coaching or change your payment method, you may do so via the My Account dashboard.
Please refer to the Account Help page for more information.
Subscriptions must be cancelled at least 48 hours prior to the renewal date.
To change your subscription to a different type of coaching service, please cancel your existing subscription via the My Account dashboard.
Please refer to the Account Help page for more information.
Once you have canceled the subscription you wish to discontinue, you may purchase a new subscription. There is no pro-rating for subscription changes.
You will choose another coach to work with. There are no refunds. NOTE: This is a very rare occurrence.
Please use the Contact Us form on this website to discuss your situation with the Executive Team. They will be happy to make recommendations.
There will be no face-to-face sessions (no group or 1-on-1) during the week of Thanksgiving and the week of and/or after Christmas. Your coach may be available via email. Your coach will let you know the specifics of their holiday schedule, as is applicable.
Your coach may reschedule sessions that fall during their personal vacation time. You will still receive all the sessions due to you.
Your coach will inform you directly of any alterations in their schedule.
Unless you've signed up for coaching that includes meal plans, coaches do not provide meal plans, and will not tell you what to eat or when. Coaches are there to help you learn what well formulated ketogenic meals look like based on the foods you enjoy.
Coaches may provide suggestions regarding simple meals and places to find recipes online.
The My Ketogenic Kitchen website offers meal plans for sale, so be sure to sign up for email reminders (and receive a free food list in return!) so that you will be notified when new meal plans are released.
Your coach will be able to assist in finding the macros suited to your body and goals.
Our Ketogenic Lifestyle coaches advocate for macros that are very low carb, moderate protein, and high fat.
The coaches may offer suggestions and resources for you to utilize during your workouts, but they are not personal trainers.
Yes! To purchase, click on the Gift Card tab.
You should receive a unique discount code. This code will allow you to apply the value of the gift card to your order. You do not have to use the product indicated on the gift card. If there is a balance on the card, you will be able to use it again. If payment is due, you will be prompted to pick a payment for the balance.
Please refer to our Refund Policy.
Whether part of a limited time group or continuing month-to-month coaching, our coaching clients have great things to say about their coaching experiences!
I really like the coaching program, I like the daily contact as it keeps me accountable and keeps me motivated. My coach is Linda and she will answer any question I throw at her, she will also give me suggestions to tweak my progress. I strongly recommend it to get you started or to get you back on track it is well worth it.
Seriously getting a Ketogenic Lifestyle Coach was the best decision I ever made. The amazing Mary really helped me work out what worked for me. The time I had with her helped me to be able effectively tweak this WOE to really suit me. She gave me the confidence to experiment and continues to inspire me. All of the coaches here are truly wonderful and if you can afford it will be the absolute best investment in yourself.
I love, love, love, my coach for her tough love yet faith in me!!!
I went through menopause at 40 and began to really struggle with my weight. I was no longer seeing success with the "normal" weight loss plans that had worked in my 20s and 30s and I was at my wit's end. I hired Katrina as my coach because I could not wrap my head around eating fat. I was terrified I would do it wrong and continue to gain. Figuring out the food ended up being the easy part - fixing my thinking and setting reasonable expectations for MY unique journey was where coaching was truly invaluable. I was a relatively slow loser and having Katrina help me understand why my progress was slow helped me stay the course. She also encouraged me focus on the non-scale benefits of Keto such as better sleep and no more aches and pains instead of being singularly focused on the scale. Thanks to Keto, I now feel better than I did in my 20s! Courtney (48 years old).
I came to coaching after being Zero Carb for close to 2 years (which I began to heal a brain injury.) I am well versed in nutrition but something was amiss with my body and my ability to lose weight. Hiring Mary was my missing link. Mary was able to break down what I was doing correctly and what needed to change in order to reach my goals. Not only was she supportive with my ketogenic diet, she went above and beyond researching alternative ideas in order to help my healing. The knowledge sharing with this program is invaluable whether you are on track, stuck or simply questioning how you are doing. It’s worth every penny.